Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to provide fast and reliable shipping for all orders.

Order Processing

Orders are typically processed and shipped within 24–48 hours of purchase, excluding weekends and holidays. During periods of high demand, promotional sales, or unforeseen circumstances, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times may vary depending on the destination, carrier delays, customs processing, weather conditions, or other factors outside our control. Delivery estimates provided at checkout are not guaranteed.

Domestic & International Shipping

We currently ship to selected domestic and international destinations. International shipping times may vary depending on the destination country and local customs procedures.

Customers are responsible for any customs duties, import taxes, or additional fees that may apply to international orders.

Tracking Your Order

Tracking information will be sent via email once your order has shipped. Please allow some time for tracking updates to appear after dispatch.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete address information provided at checkout.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for lost, stolen, or delayed packages caused by the carrier. However, if any issues arise, please contact us and we will do our best to assist you in resolving the matter.

Pre-Orders & Backorders

Items marked as pre-order or backorder may require additional processing and shipping time. Estimated shipping dates for these items will be provided on the product page whenever possible.

Holiday & Peak Season Delays

During holidays, major sales events, and peak shipping periods, orders may experience longer processing and delivery times than usual. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team and we’ll be happy to help.